Learning Support Coordinator

Contractual Hours: Full time, 37.5 hours per week between 9:00AM - 6:00PM Monday to Friday with some flexibility required 

About Brighton Film School

Brighton Film School offers fantastic facilities, dedicated TV and film industry lecturers and a central location in a filmmaker’s city.  We are an industry respected higher education institution providing a range of courses up to degree level. Courses cover all aspects of film making including working on short films, documentaries and music promo’s, to developing lighting, sound and camera techniques, as well as exploring editing and production roles. The courses are embedded with a strong conceptual and theoretical background in film production and the British Film and TV Industry. The courses are taught across a number of sites in Brighton by practicing film makers, artists, industry professionals and technicians and are validated by a range of Higher Educations partners. 

Brighton Film School is dedicated to enabling students to progress from education into sustainable careers in the TV and Film Industry.  In 2019 we will launch a new BA (hons) in Film Production and the successful applicant will be responsible for building and growing this course and maintaining our existing strong partnership with the University of Brighton. 

Brighton Film School has rapidly grown in the last five years in terms of student numbers and reputation and our new partnership with BIMM will continue to bring new and exciting opportunities for staff and students.

Person Specification

The post holder will report to the Head of Student Services.  The post holder will have a key role in coordinating and upholding all Student Support systems and will support students within the learning environment and alongside the Student Services Team to assist in their academic, intellectual, social and emotional develop. 

They will ensure all student learning support needs are met, and that each student achieves their fullest potential, progresses and completes their studies through effective coordination of the learning support team. With their specialist skills and through collaborative working across Student Services and the academic team they will contribute to our goals of high student satisfaction, achievement and employability.

They will have substantial experience as a practitioner supporting students with specific learning difficulties and hold a professional qualification in this field. They will be able to interpret and communicate psychologists’ reports and will have detailed knowledge of funding available to disabled students in Higher Education. 

They will also be able to plan, coordinate and deliver study skills workshops and contribute to staff and tutor training.

Essential Criteria for Applicant

• Computer literate with an excellent knowledge of the Microsoft Suite, particularly Excel and Word.
• Good interpersonal skills with the ability to communicate at all levels.
• Level 3 Certificate for Learning Support Practitioners or equivalent.
• Knowledge of learning difficulties and disabilities such as dyslexia, Autism, Asperger’s, ADHD, visual impairment etc.
• Experience providing study support and good understanding of academic work required in Higher Education.
• Strong writing, research and referencing skills.
• Experience of line management.

Desirable Criteria for Applicant

• Experience of working within Higher Education.
• Knowledge of funding and support available to disabled students in Higher Education.
• Experience working with academic rules and regulations.


Providing Support to the Head of Student Services, Student Services Team and tutors. Providing support to any student needing academic/pastoral assistance.

1. Quality
a) Production and maintenance of registers and attendance monitoring databases.
b) Enrolling and maintaining student data on Unit-e and all other relevant databases.
c) Reporting on attendance, retention and achievement when requested and assisting the Head of Quality and Student Services in the production of data-based reports.
d) Coordination and prioritisation of learning support needs.

2.  Student Support
a) Deliver and provide oversight of effective Notetaking in classes.
b) Deliver, coordinate and provide oversight of 1-to-1 tutorials to assist in planning student’s workload and organisational skills.
c) Coordination and provision of student mentorship when needed.
d) Coordinating tutorials where necessary, both pastoral and attendance, and referring students on to external bodies when appropriate.
e) Maintain and develop relations with external agencies to provide support to students.
f) Work closely with external partner Learning Support co-ordinators to ensure students with learning needs receive the appropriate support.
g) Student, Tutor and Parent contact point in office.
h) Working with Course Leaders and Academic staff to ensure student satisfaction remains high.
i) Maintaining confidentiality, and informing Head of Student Services of any serious issues.
j) Liaising with DSA to assist students in set up and provision of support and funding.
k) Communicating learning support needs and classroom requirements to tutors when consent to share is given.
l) Providing training to staff and tutors when appropriate.
m) Ensuring safeguarding policies are upheld.

3.  General
a) Maintenance of student files.
b) Supporting the updating of BFS policies and procedures on an annual basis, including the Student handbook.
c) Covering reception when needed.
d) Assisting with archiving all student data both electronically and physically.
e) Minuting meetings when required.
f) Assisting with Open Days/BFS events as required.

NB:  This is not a complete statement of all duties and responsibilities of this post.  The post holder may be required to carry out other duties in keeping with the nature of the post as directed by, and agreed with their Line Manager.